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 Duration 21 hours

Course Outline

🔹 Module 1 – Introduction to Dynamics 365 Business Central (BC)

  • Overview of the Microsoft Dynamics 365 BC ERP platform
  • Exploration of key modules and core system capabilities
  • Navigation basics and user interface familiarization

🔹 Module 2 – Warehouse Management Fundamentals in Business Central

  • Understanding WMS concepts within the broader ERP context
  • Setting up warehouse structures, zones, bins, and units of measure
  • Managing inbound and outbound processes, including receiving, storage, and shipping
  • Executing inventory operations such as cycle counting and internal movements

🔹 Module 3 – Integration with Warehouse Insight

  • Overview of Warehouse Insight and its synergy with BC
  • Configuration and usage with mobile devices and barcode scanners
  • Practical execution of operations using handheld devices (Datalogic, Zebra, Honeywell)
  • Supported workflows: receiving, picking, put-away, packing, and shipping
  • Maintaining a consistent interface across various warehouse configurations

🔹 Module 4 – License Plating and Advanced Traceability

  • Understanding the concept of License Plate Numbers (LPN)
  • Creating and managing LPs for pallets, boxes, and containers
  • Generating label prints and archiving reports
  • Tracking mixed items using unique LPNs
  • Enhancing precision by reducing manual scans

🔹 Module 5 – Equipment Calibration and Quality Support

  • Embedding quality control processes into the WMS
  • Monitoring calibration schedules and equipment status
  • Documenting inspections and non-conformities within the ERP
  • Generating alerts for required maintenance and calibration

🔹 Module 6 – Test Request (ST) and Custom Operational Workflows

  • Modeling the Test Request (ST) process within Business Central
  • Automating approval workflows and notifications (optional via Power Platform)
  • Utilizing dashboards and reporting tools to track test and equipment statuses

🔹 Module 7 – Best Practices, Configuration & Troubleshooting

  • Recommended practices for warehouse and LPN setup
  • Defining user roles and access controls
  • Considerations for version compatibility and upgrades (e.g., migrating to v23)
  • Addressing common troubleshooting scenarios and issue resolution
  • Integrating with other Microsoft ecosystem tools such as Power BI and Power Automate

Course Summary and Next Steps

Requirements

  • Practical experience with ERP or WMS systems
  • A solid understanding of inventory and warehouse operational flows
  • Familiarity with the Microsoft ecosystem, including tools like Power Platform and Power BI

Target Audience

  • Warehouse managers and logistics specialists
  • ERP system administrators and consultants
  • Operations and quality assurance personnel

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