Course Outline
Foundations, Social Engineering, and the Workplace
Core Cybersecurity Concepts for Staff
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Understanding threats: The nature of cybersecurity and why every employee plays a vital role.
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Digital hygiene and password management: Developing strong passwords, utilizing password managers, and adhering to the "one password per service" principle.
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Clear desk and clear screen protocols: Ensuring physical information security within office spaces.
Phishing and Social Engineering – Threat Recognition
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The psychology of attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (such as CEO Fraud or BEC).
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Deconstructing phishing: Analyzing message headers, hidden links, and malicious attachments through exercises based on real-world examples.
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Additional attack vectors: Vishing (voice-based phishing) and Smishing (SMS-based phishing).
Secure Remote and Mobile Operations
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Network security: The risks of public Wi-Fi networks (e.g., in cafes or on trains) and the correct usage of VPNs.
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Device protection: Implementing disk encryption, screen locks, and avoiding unknown USB drives.
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BYOD (Bring Your Own Device) policies: Guidelines for using personal smartphones for business and maintaining data separation.
Tools, Legal Compliance, and Incident Response
Cybersecurity within the Microsoft 365 Ecosystem
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Authentication and verification: Practical implementation of Multi-Factor Authentication (MFA/2FA) for secure account access.
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Secure data sharing: Managing permissions for files and folders in OneDrive and SharePoint, specifically avoiding "anyone with the link" access.
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Communication and collaboration: Using Microsoft Teams securely, including managing external guest invites and controlling shared files.
Personal Data Protection and GDPR in Daily Practice
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Information classification: Differentiating between public, confidential, sensitive, and personal data.
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GDPR in routine work: Avoiding common errors that lead to personal data breaches (such as misaddressed emails or failing to use BCC).
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Data sharing and disposal: Protocols for securely transferring information to third parties and permanently deleting documents.
Managing Security Incidents
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Identifying incidents: Recognizing what constitutes a breach (e.g., lost devices, ransomware infections, or accidental clicks on phishing links).
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Reporting workflows: Determining who to notify and the required timeframe (involving the IT Helpdesk, Security Plenipotentiary, and Data Protection Officer).
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Key reaction rules: Disconnecting affected devices from the network, maintaining composure, and strictly avoiding DIY "fixes" or the deletion of evidence.
Requirements
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Fundamental proficiency with computers and web browsers.
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Regular engagement with standard office tools (e-mail, messaging applications, and document processing).
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No specialized IT expertise is necessary – all technical concepts are presented through the perspective of business value and daily operational processes.
Target Audience
- All office and administrative staff, as well as mid-level management, across all departments.
- This course is particularly recommended for hybrid or fully remote workers.
- Daily users of the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
