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 Duration 7 hours

Course Outline

Introduction

  • Understanding Claude's enterprise capabilities: chat, Projects, Skills, and Artifacts
  • Selecting the optimal feature for specific task requirements
  • Essential data handling practices and guidelines on what to avoid uploading

Projects

  • Configuring project instructions and uploading knowledge files
  • Organizing contextual information for team efficiency
  • Practical exercise: creating a project for a real-world team process
  • Managing sharing permissions and ensuring content remains up to date

Skills

  • Defining Skills and identifying scenarios where they outperform long prompts
  • Crafting effective Skills: integrating instructions, examples, and resources
  • Testing Skills against practical use cases
  • Practical exercise: converting a recurring task into a standardized Skill

Artifacts

  • Generating documents, tables, web pages, and lightweight tools as Artifacts
  • Refining outputs through iterative feedback loops
  • Practical exercise: transforming a raw spreadsheet into a chart-rich report

Analysis and Quality Control

  • Techniques for analyzing files and tabular data
  • Validating figures, sources, and logical consistency
  • Identifying common error patterns and strategies for detection

Team Rollout

  • Implementing naming conventions, version control, and ownership models for shared assets
  • Training colleagues and gathering constructive feedback
  • Developing a 30-day action plan for successful implementation

Requirements

  • Foundational experience using a chat-based AI assistant
  • Proficiency in standard office tasks, including document management, spreadsheets, and e-mail
  • No programming background is necessary

Target Audience

  • Business teams and department leaders seeking to leverage Claude for sharing knowledge and methodologies
  • Knowledge workers in sectors such as finance, HR, marketing, sales, and operations
  • Team coordinators and internal AI champions

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