Through interactive, hands-on practice, instructor-led IT Operations Analytics (ITOA) training courses—available both online and on-site—demonstrate how to apply ITOA practices for measuring, analyzing, and enhancing IT operational performance.
ITOA training is offered as "online live training" or "onsite live training". Online live training, also referred to as "remote live training", is delivered via an interactive remote desktop. Onsite live training can be conducted locally on customer premises in Prague or at NobleProg’s corporate training centers in Prague.
ITOA is also recognized as "advanced operational analytics" or "IT data analytics".
From Prague Main Train Station (Praha hlavní nádraží)
Take tram 9 from Hlavní nádraží toward Sídliště Řepy.
Get off at Újezd.
Walk about 10 minutes toward Malostranské náměstí / Prokopská.
Continue along Prokopská to 296/8.
Alternative: Take the metro C from Hlavní nádraží → Muzeum, change to metro A → Malostranská, then walk across Malá Strana. This involves more walking.
From Prague Bus Station — Florenc
Take metro B from Florenc toward Zličín.
Get off at Můstek.
Change to metro A toward Nemocnice Motol.
Get off at Malostranská.
Walk approximately 10–15 minutes to Prokopská 296/8.
This instructor-led, live training in Prague (online or onsite) is aimed at intermediate-level IT professionals who wish to effectively use and manage the Remedy IT Service Management Suite for incident and problem management.
By the end of this training, participants will be able to:
Understand the architecture and components of BMC Remedy ITSM.
Configure and customize forms, workflows, and applications within Remedy.
Implement effective incident and problem management practices.
Manage change and release processes efficiently to minimize risks.
Utilize BMC Remedy's asset management for comprehensive asset lifecycle management.
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