Návrh Školení

Habit #1 - Be Pro-Active

  • Cause & Effect – Taking responsibility for our emotions and actions during times of change and discovering new opportunities
  • Stop playing the ‘blame game’

Habit #2 - Begin with the End in Mind

  • SMART Goal setting – Consciously creating massive clarity to achieve your goals

Habit #3 - Put First Things First

  • Prioritization essentials – Once you know your destination, you can effectively make your action plan for getting there, step by step

Habit #4 - Think Win-Win

  • Deepening Rapport - What I respect About You… activity

Habit #5 - Seek First to Understand Before being Understood

  • Active Listening Exercise – Really listening and understanding others

Habit #6 - Synergize

  • Magic Carpet Activity

Habit #7 - Sharpen the Saw

  • CANI – Constant and never-ending improvement is essential for adapting to and embracing change, and allowing us to discover new opportunities

Požadavky

There are no specific requirements needed to attend this course.

  7 hodiny
 

Počet účastníků


Začátek

Konec


Dates are subject to availability and take place between 09:30 and 16:30.
Open Training Courses require 5+ participants.

Reference (4)

Související kurzy

Customer Care Strategy

  21 hodiny

Související kategorie